Frequently Asked Questions
1. Orders and Shipping
We ship your order of native cigarettes anywhere in Canada! That means, every town, settlement, city, province or anywhere.
Estimated Time of Arrival:
- British Columbia, Alberta, Saskatchewan: Typically arrives between 1 – 2 business days
- Manitoba, Ontario, Quebec: 2 – 3 business days
- New Brunswick, Newfoundland and Labrador, Nova Scotia, and Prince Edward Island and all Territories: 3 – 4 business days.
We deliver cigarettes across Canada Post. We now ship out daily, so make sure to get your order in early so we can send it out the same day.
The answer is anyone! We offer native smokes at the same low prices for everyone, everyday! As long as you’re of legal age to consume, and reside in Canada, we can help you get the cheapest smokes online.
For Smaller changes please email us at [email protected] our employees will assist you.
For any major changes please disregard the existing order and place a new one, if a payment has been sent and accepted before cancellation NO Changes can be made at this time
Yes we do allow product returns but only for eligible orders. However, all returns are shipped at the customers expense. Contact customer support at [email protected] if you wish to return a product.
All orders that have been paid for cannot be cancelled. If an order has been placed and payment has not been sent, our system will automatically cancel this within 72 hours.
Yes we offer free shipping anywhere in Canada. Simply add products to your cart and you will see shipping pop up as free.
After your order is shipped we will add your tracking code to the order. You can access your tracking code from
- My Account
- Orders
- Click on the corresponding order to see shipping / tracking information
** Sometimes we are faster than Canada Post. If your tracking number isn’t showing up, wait a few hours and try again to ensure that Canada Post has had time to enter your order into their system.